: Dealerships are being forced to adapt their websites to function as "answer engines" to meet the needs of these automated agents and tech-savvy customers. AI in Automotive Retail - Cars Commerce

Dealerships often have a massive advantage, selling dozens of cars a day while the average consumer buys one every five to six years. AI is closing this gap:

: Among those who haven't yet purchased in 2026, 40% plan to use AI tools, a significant jump from previous years.

: Tools like Carson™ from Cars.com use open-text search to help shoppers discover and compare inventory based on natural language requirements rather than rigid filters.

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