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Understanding the costs was Leo's biggest hurdle. He needed to know exactly what he was signing up for.

: Before finalizing, he looked at customer reviews on Trustpilot, where the company held an "excellent" 4.6-star rating. The Result: A New Chapter 🏡 w.quoterocket.com

: He used the Rocket Mortgage learning center to understand the basics of underwriting. Understanding the costs was Leo's biggest hurdle

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: By reading expert reviews , he prepared for closing costs that could range from 3% to 6% of the home's price.

Despite the ease of the online platform, Leo sometimes needed to talk to a person.