It identifies that "perceived risk" significantly lowers purchase intentions, but can be offset by a store's reputation and transparent security measures. 4. Technical Mechanics & Security
Retaillance: A conceptual framework and review of surveillance in retail (2021) SURVEILLANCE ONLINE STORE
This quantitative study explores the "Privacy Paradox"—why people say they care about privacy but still shop at stores that track them heavily. This paper coins the term "Retaillance" and provides
This paper coins the term "Retaillance" and provides a comprehensive look at how both physical and online stores systematically collect personal and shopping data. Focus on Consumer Psychology & Risk The impact
It lists specific tools like uBlock Origin and Privacy Badger that consumers use to disrupt these data collection pipelines. 3. Focus on Consumer Psychology & Risk
The impact of security, individuality, reputation, and consumer trust on online shopping (2022)
Surveillance Pricing Is Quietly Raising the Cost of Online Shopping (2025)