Norton.com -

: Submit the specific item through the False Positive portal. You will need to provide your email and a brief description.

: Forward suspicious emails as an attachment to spam@norton.com . Sending as an attachment is preferred as it preserves technical header information. norton.com

: If a safe email was labeled as "Norton: Suspicious," save it as an EML file and submit it through the Norton Submission form under the "False Positive" category. Troubleshooting and Technical Feedback For technical issues with the software itself: : Submit the specific item through the False Positive portal

If you encounter suspicious emails, files, or websites, use these direct reporting channels to help Norton improve its protection: Sending as an attachment is preferred as it

: Use the Norton Support Tool to generate debug logs. This helps support agents identify bugs related to your PC's hardware or Windows version.

This report outlines the various ways to report security threats, incorrect detections, and general feedback to norton.com.