Ensure your scanner is plugged into a power outlet and connected to your computer via a .

If drivers fail to work, specialized scanning software can often recognize older hardware:

Check and select Windows Vista (Service Pack 2) . Click Apply and run the installer as an administrator . 4. Method C: Manual Update via Device Manager If you have unzipped driver files, use this path :

Right-click and select Manage , then open Device Manager . Locate the scanner under Imaging devices or Other devices . Right-click it and select Update Driver Software .

Click or Add a device at the top of the window . Select The printer/device that I want isn't listed .

This is the most reliable way to find a compatible driver if an official one is missing . Open the and click on Devices and Printers .