In one of the more unusual complaints from this branch, a customer named Chris H. described the "absolute worst experience" he’d ever had with technical support. According to Chris, the staff seemed less interested in his failing hard drive and more occupied with .
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Despite the store just opening, he was told he couldn't leave the device because he didn't have an appointment until 2:45 PM. When he offered to fill out the paperwork and leave the machine there to save himself a trip back, he was told the staff was to even hand him the forms, despite a salesperson having told him he could just drop it off. Local Successes In one of the more unusual complaints from